Terms of Service
Privacy Policy
GDRP Compiance
Data Protection
1 - Who we are
Moderor.ai is an AI-native enterprise platform offering agentic automation, analytics, and integrations for business operations.
This policy explains how personal data is collected, used, shared, stored, and the rights available to individuals across key jurisdictions (EU/UK, California, India, UAE).
2 - What this policy covers
Categories of personal data collected
Purposes and legal bases for processing
Regional rights: GDPR, CCPA/CPRA, India DPDP Act, UAE PDPL
Data residency and international transfers
Sub-processors and third-party sharing
Data retention and deletion
Security safeguards
Data Subject Rights (DSR) workflow and request process
Contact information for privacy matters
3 - Personal data we collect
Identity and contact data: name, email, phone, company, role, country/region
Account and usage data: login, device/browser metadata, IP, usage events, logs, preferences
Transactional and support data: subscriptions, billing metadata, support tickets
Integration data: data processed via connected systems per customer instructions
Cookies and similar technologies: analytics, security, preferences
4 - Purpose and lawful
basis of processing
Purposes:
- Provide and operate the platform, integrations, and support
- Secure, monitor, and improve platform performance
- Communicate product updates, demos, events
- Fulfill legal obligations and enforce agreements
Lawful bases:
GDPR: consent, contract performance, legitimate interests, legal obligation
California (CCPA/CPRA): required disclosures; honor opt-out signals; non-discrimination
India DPDP: consent and legitimate uses; notice; purpose limitation; breach reporting
UAE PDPL: fairness; transparency; minimization; accuracy; security; storage limitation
5 - Your privacy rights and
how to exercise them
EU/UK GDPR rights
Informed, access, rectification, erasure, restriction, portability, objection, no automated decision
California CCPA/CPRA rights
Know, delete, correct, opt-out of sale/share, limit sensitive PI, non-discrimination I
India DPDP rights
Access, correction, erasure, grievance redressal, nominate, consent for children
UAE PDPL rights
Access, rectification, erasure, restriction, objection, cease processing/transfer
Submit a Data Subject Request (DSR):
Online: "Privacy/DSR Request"
Email: Hello@moderor.ai
Timelines: GDPR 30 days; CCPA 45 days; India & UAE per local rules
6 - Data residency and
cross-border transfers
Configurable storage regions per contract
EU/UK: adequacy or SCCs/BCRs
India: transfers except restricted; localization evolving
UAE: adequate safeguards; free-zone regimes
California: no residency mandate
7 - Sub-processors and
third-party sharing
Categories: hosting, analytics, CRM, monitoring, authentication, payments
Obligations: DPAs; confidentiality; security controls; DSR assistance
Transparency: sub-processor list; change notifications
8 - Retention and deletion
Retain only as needed; then delete or anonymize
Marketing leads: 24 months
Account data: contract life + 24 months
Logs: 12–18 months
Support: 24 months
9 - Security
Encryption in transit and at rest; access controls; MFA; backups; incident response.
10 - Children’s data
Not directed to children under 16; parental consent where applicable
11 - Automated decision-making
and profiling
Rights to object or request human review as per jurisdiction
12 - International differences and free zones
UAE DIFC/ADGM separate regimes
Update quarterly with new rules
13 - Contact Information
Email: hello@moderor.ai
Address: 701 Brazos Street, Ste. 720, Austin TX 78701 - Phone: +1 972 200 4828
14 - Changes to this policy
Material changes will be announced with a new effective date.